Effective Date: January 1st, 2025

At PB DIGITAL ("Company," "we," "us," or "our"), we aim to provide exceptional consultancy, marketing, and automation services to our clients worldwide. This Refund Policy outlines the terms related to the delivery of our services, as well as our return, refund, and cancellation policies.

1. Nature of Services

PB DIGITAL provides customized, professional services, including but not limited to consultancy, marketing strategy development, and automation solutions. These services are tailored to the specific needs of each client and involve extensive planning, execution, and resource allocation.

2. Service Delivery

2.1.Timeline

Service delivery timelines are mutually agreed upon during the project onboarding process. Timelines may vary depending on the scope and complexity of the services. Delays caused by the client, such as failure to provide necessary information or approvals, may result in adjustments to the timeline.

2.2.Completion

Services are considered fulfilled once the agreed deliverables are completed and delivered to the client in accordance with the project agreement.

3. Refund Policy

Due to the customized and digital nature of our services,

PB DIGITAL maintains a strict no-refund policy

. This includes, but is not limited to:

Completed services.

Partially completed services where work has already commenced.

Situations where deliverables have been provided in good faith and in accordance with the agreed-upon scope of work.

Important: By engaging with PB DIGITAL and accepting our services, you acknowledge and agree to this no-refund policy.

4. Cancellation Policy

4.1.Client-Initiated Cancellations

If a client wishes to cancel a service, they must provide written notice via email to [email protected].

Cancellations made prior to the commencement of services may be eligible for a credit toward future services at the sole discretion of PB DIGITAL.

Once services have begun, cancellations will not result in any refunds or credits.

4.2.Company-Initiated Cancellations

PB DIGITAL reserves the right to cancel a project or service due to non-compliance with the terms of service, non-payment, or other valid reasons. In such cases, no refunds will be issued for work already completed.

5. Exceptions

In rare cases, exceptions to this policy may be made at the sole discretion of PB DIGITAL. These exceptions will be reviewed on a case-by-case basis and must be agreed upon in writing.

6. Dispute Resolution

Clients who have concerns about the delivery or quality of services should contact us at [Insert Email Address] to initiate a resolution process. We are committed to addressing issues professionally and transparently.

7. Contact Information

If you have questions or need clarification regarding this Refund Policy, please contact us:

PB DIGITAL Email: [email protected]

Website: https://pritambhadra.com

By engaging PB DIGITAL for consultancy, marketing, or automation services, you agree to the terms outlined in this Refund Policy. Thank you for choosing PB DIGITAL for your business needs.